Protect Yourself from workshop Scams – A Guide choosing the right workshop

A workshop scam is something common in the automotive industry. Many people get scammed when they turn up at a fake workshop establishments that take advantage of people who barely know about cars. 

To protect yourself from these scams is a matter of having basic car knowledge and the assurance of  the right workshop.

Here’s everything you need to know :

Brush Up On Your Car Knowledge

The first thing you should do is learn more about your car. Understanding simple things like what the radiator does or how an engine fan works can help you avoid scams. 

For instance, a mechanic says your radiator is leaking but your temperature has been normal and you don’t find any coolant on the ground. This is a sign something is off, a red flag that should deter you from that workshop. 

You don’t need to be a full-fledged expert, but knowing a thing or two about your car goes a long way. 

Check Online Reviews 

Reviews (good and bad) or a lack thereof can give you a better idea of what that establishment is about. Google reviews and comments left on social media pages are social proof—real experiences from past customers. 

Look for consistent patterns. If multiple people mention being overcharged or misled, that’s a sign to stay away. On the flip side, workshops with honest feedback, photos and prompt replies usually show they care about their reputation.

Check Their Online Presence 

There are many workshops throughout Singapore. These establishments usually have an online presence—websites and social media accounts to keep up with each other. This online presence is another great way to determine their legitimacy. 

Workshops that have good, consistent content tend to be more reliable. It shows their attention to detail and professionalism towards business. On the other hand, workshops with little to no digital marketing could be signs of a poor establishment. 

It shows a lack of care, increasing the possibility of a fly-by-night operation. All in all, consider choosing the workshop with a website opposed to the one that does not. 

Ask for a Written Quote 

Asking for quotes demonstrates credibility. Remember to get one before agreeing to anything, as it shows you everything you’re paying for. A reputable workshop will always provide you with a detailed, written estimate that breaks down the cost. 

If a mechanic is reluctant to offer a written quote, that’s a warning sign. It’s also a good practice to ask for the workshop’s terms and conditions. This will show you what to expect if additional repairs are needed or if something goes wrong during the service.

Stick With Authorised Workshops 

When in doubt, just pay a visit to your authorised workshop. These workshops are typically partnered with your car’s manufacturer—meaning they have the proper training, tools and access to original parts. 

They follow strict guidelines to ensure your car gets the best care possible. They can also keep your warranty intact which is crucial if your car is still under coverage. Although they are on the pricier side, authorised workshops will ensure the best service possible.